MEDICAL CLAIMS PROCESSING
All medical claims administration has successfully been moved to BCBSMA. As a reminder, BCBSMA will handle all questions about medical claims. Their Member Services Staff is available at 1-800-401-7690, Monday through Friday, from 8:00 a.m. to 9:00 p.m. Eastern Time. A dedicated Funds Office employee is available at 508-533-1400 x126, to act as a liaison between the membership and BCBSMA for any medical appeals questions or general questions you may have.
The Funds Office will also continue to handle any questions or concerns you may have regarding eligibility for you or your dependents.
Dental, Vision, Loss of Time, and all other non-medical claims will continue to be processed by the same entities that you have come to know.
Employers - Reports and payment are due by the 19th of each month, covering payroll periods ending in the previous month.
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