The future is NOW. Say “Hello” to the Modern House Call
you know your Local 4 Health Plan comes with a powerful benefit at no
additional cost? Blue Cross Blue Shield
of Massachusetts (BCBSMA) is proud to bring you Telehealth! Through a partnership with Well Connection, powered by
American Well, you can access a national network of board-certified doctors and
therapists for video-visits. Get convenient medical or behavioral health care
that includes visiting with a doctor to get your health questions answered and
working with a therapist to treat common conditions like depression, anxiety,
April 2, 2018, BCBSMA launched Well Connection, a new digital tool that lets
members have live doctor video visits using their smartphone, tablet, or
computer. Well Connection is replacing American Well, the Telehealth platform
that our members have been using since March 2016. This updated service has a
refreshed look and feel, as well as a new app and website.
you already registered through American Well, your user name and account
information have already been transferred to Well Connection. You will only
need to reset your password. Some basic member information
will be transferred to the new platform when resetting the password.
Telehealth represents another way to deliver highly personalized care that supports your health! To learn more, or to download the Well Connection app, visit or . Read the Telehealth letter sent to members.
Benefits of Telehealth:
Connect to Convenience
All you need is a smart phone, tablet, or computer.
Eliminate the need to miss work to make doctor appointments and to travel to and from a medical facility -- see a doctor while you're at work, at home, or wherever your life takes you. Convenient video visits with board-certfied doctors are available 24/7/365 for medical visits and by appoinment for behavioral health.
Simple to Use and Simply Secure
Telehealth is an intutitive and easy-to-use member benefit that protects your privacy and personal data with security that meets our stringent standards.
Give Telehealth a try today!
Visit bluecrossma.com/telehealth to learn more and how to get started. The Telehealth site is a digital asset dedicated to helping members understand and start using the benefit.
You can see licensed doctors and providers for minor medical and behavioral health care using live video visits on your favorite device.
Licensed doctors and providers in the Well Connection network have an average of 15 years of experience. They can look up your medical history, diagnose and treat your symptoms, and prescribe medication,* if necessary.